Refund policy

Returns

Thank you for choosing 412 Coffeebox! If you are not entirely satisfied with your purchase, we are here to help. Before initiating any return, or if you have any questions, we encourage you to contact our customer service team directly

At this time all 412 Coffeebox products sold by 412 Coffeebox are not eligible for return. For any 412 Coffeebox product(s) purchased through third parties, please consult that seller's return policy.

412 Coffeebox does not exchange product. If you are in any way dissatisfied with your purchase, We encourage you to contact our Customer Service Team at customerservice@412coffeebox.com

You can always contact us with any question at customerservice@412coffeebox.com

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
412 Coffeebox does not exchange product. If you are in any way dissatisfied with your purchase, We encourage you to contact our Customer Service Team at customerservice@412coffeebox.com

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.